At Edufy, accessible at https://edufy.cloud/, one of our main priorities is the privacy of our visitors and users.

 

 

This Privacy Policy explains the types of information collected and recorded by Edufy, how we use that information, and how information may be processed through our website, software, and mobile applications.

 

 

If you have additional questions or require more information about our Privacy Policy, please do not hesitate to contact us.

 

 

This Privacy Policy applies to our online activities and is valid for visitors and users of our website, software, and mobile applications regarding the information they share with or that is collected by Edufy.

 

 

Consent

 

 

By using our website, software, or mobile application, you hereby consent to our Privacy Policy and agree to its terms.

 

 

Information We Collect

 

 

The personal information that you are asked to provide, and the reasons for requesting that information, will be made clear to you at the point where we ask you to provide it.

 

 

If you contact us directly, we may receive additional information about you, such as your name, email address, phone number, the contents of your message and/or attachments you may send us, and any other information you choose to provide.

 

 

When you register for an account, we may ask for contact information including your name, institution or company name, address, email address, telephone number, and other information necessary to create and manage your account.

 

 

Educational institutions may also enter information into Edufy for managing their academic, administrative, financial, and operational activities.

 

 

Depending on the modules and services used, this may include information related to students, guardians, teachers, employees, admission, attendance, fees, academic activities, examinations, marks and results, payroll, accounting, notices, events, reports, and other institution-related activities.

 

 

Data Ownership

 

 

All data entered into the Edufy system by an educational institution belongs to the respective institution.

 

 

Softifybd Limited will maintain confidentiality and handle such information according to standard data protection and security practices.

 

 

Edufy does not claim ownership of the institution's student, teacher, guardian, employee, academic, administrative, or financial information.

 

 

Information entered into Edufy is processed for the purpose of providing, maintaining, supporting, and improving the subscribed software services.

 

 

Institution Responsibility for Data

 

 

The educational institution is responsible for entering and maintaining its information in Edufy.

 

 

Institutions are responsible for ensuring that the information they enter is accurate and that users accessing the information are properly authorized.

 

 

Where necessary, institutions are also responsible for obtaining appropriate permission or consent from students, guardians, teachers, employees, or other stakeholders before entering or managing their information through Edufy.

 

 

If any issue arises during data entry or system setup, the institution may request assistance from the Edufy support team according to the applicable support policy.

 

 

How We Use Your Information

 

 

We use the information we collect in various ways, including to:

 

 

  • Provide, operate, and maintain our website, software, and mobile applications

 

 

  • Create and manage software accounts

 

 

  • Identify and verify authorized users

 

 

  • Provide Edufy services to institutions and their authorized users

 

 

  • Improve, personalize, and expand our services

 

 

  • Understand and analyze how users interact with our website and software

 

 

  • Develop new products, services, features, and functionality

 

 

  • Provide customer service and technical support

 

 

  • Resolve issues related to software usage

 

 

  • Communicate updates and other information relating to Edufy services

 

 

  • Send service-related and other relevant emails

 

 

  • Support mobile application development and delivery

 

 

  • Support integrations requested or enabled by educational institutions

 

 

  • Find and prevent fraud, misuse, or unauthorized activity

 

 

  • Meet applicable contractual, operational, security, or legal requirements

 

 

Log Files

 

 

Edufy follows a standard procedure of using log files.

 

 

These files may record visitors and users when they access our website or related services.

 

 

The information collected through log files may include Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring or exit pages, and other technical or usage information.

 

 

This information may be used for analyzing trends, administering the site, monitoring system performance, understanding user activity, troubleshooting, security, and improving our services.

 

 

Cookies and Web Beacons

 

 

Like many websites, Edufy uses cookies.

 

 

Cookies may be used to store information including visitor preferences and information about pages that visitors access or visit.

 

 

The information may be used to optimize the user experience by customizing website content based on browser type, user preferences, or other relevant information.

 

 

Advertising Partners Privacy Policies

 

 

Third-party advertising services, where applicable, may use technologies such as cookies, JavaScript, or Web Beacons in advertisements or links displayed through websites.

 

 

Such third-party services may automatically receive information such as a user's IP address when these technologies are used.

 

 

These technologies may be used to measure advertising effectiveness or personalize advertising content.

 

 

Edufy does not control cookies or technologies independently used by third-party advertising providers.

 

 

Mobile Application Usage Privacy Policy

 

 

Information collected or tracked through Edufy mobile applications is used for managing and supporting educational institutions and their authorized stakeholders.

 

 

The application is designed for educational use and is intended to comply with applicable Google Play policies and relevant legal requirements.

 

 

The Edufy application is intended for educational institutions and their relevant stakeholders, including school or institution authorities, administrators, teachers, guardians, and students.

 

 

Access to the application is restricted through authorized user credentials.

 

 

Credentials are provided or managed by the respective educational institution's authorized administrator or super admin.

 

 

Student access is primarily intended for viewing relevant information, with limited data-entry functions where applicable, such as submitting a leave request.

 

 

Teacher users may enter information relating to student activities, attendance, academic performance, or other authorized educational activities.

 

 

Most institutional and administrative data entry is handled through the relevant administrative panel and authorized institution users.

 

 

Users are only expected to provide information necessary for the functions and services made available to them.

 

 

The application does not require access to call logs or SMS logs unless a specific feature legitimately requires such permission and the requirement is properly disclosed to the user.

 

 

Information and permissions required by the application are intended to be used only for their disclosed functionality.

 

 

The Edufy application does not operate an internal third-party advertising system for its educational users unless otherwise clearly disclosed.

 

 

Third-Party Services and Integrations

 

 

Edufy may integrate with third-party services when required to provide specific features or services to educational institutions.

 

 

These may include:

 

 

  • Payment Gateway Integration

 

 

  • SMS Gateway Integration

 

 

  • Email Gateway Integration

 

 

  • Hosting and cloud infrastructure

 

 

  • Google Play Store and other application distribution platforms

 

 

  • Analytics, monitoring, or technical service providers

 

 

  • Other integrations selected or requested by an institution

 

 

Only information reasonably necessary to provide the relevant service may be processed through such integrations.

 

 

Third-party services may have their own privacy policies and terms governing their independent processing activities.

 

 

Third Party Privacy Policies

 

 

Edufy's Privacy Policy does not automatically apply to independent third-party websites, platforms, service providers, or advertisers.

 

 

Users are advised to review the Privacy Policies of relevant third-party services for more detailed information about their practices and available privacy choices.

 

 

Users may also choose to disable cookies through their individual browser settings.

 

 

Information Sharing and Disclosure

 

 

Softifybd Limited does not sell institutional information or personal information entered into Edufy.

 

 

Customer and institution information is primarily used for providing Edufy services and supporting authorized users.

 

 

Information may be shared where reasonably necessary:

 

 

  • To provide services requested by the institution

 

 

  • With authorized service providers required to deliver relevant Edufy functionality

 

 

  • To comply with applicable laws and regulations

 

 

  • To assist with lawful legal processes

 

 

  • To cooperate with authorized government or regulatory authorities

 

 

  • For investigative or legal identification purposes where required by law

 

 

  • To protect customers, users, Edufy, or Softifybd Limited from unlawful or harmful activity

 

 

Where disclosure is required, only information relevant to the applicable purpose should be shared.

 

 

Confidentiality

 

 

Information provided by educational institutions and their authorized users is treated as confidential.

 

 

Softifybd Limited takes reasonable measures to prevent unauthorized access, disclosure, copying, distribution, or misuse of confidential information.

 

 

Authorized employees, representatives, or service providers may access information where such access is necessary for service delivery, support, maintenance, security, or another legitimate operational purpose.

 

 

CCPA Privacy Rights (Do Not Sell My Personal Information)

 

 

Where the California Consumer Privacy Act (CCPA) applies to an individual, applicable rights may include the right to request information regarding personal information collected, request deletion in certain circumstances, and request that qualifying personal information not be sold.

 

 

If you would like to submit an applicable privacy request, please contact us using the contact information provided in this Privacy Policy.

 

 

GDPR Data Protection Rights

 

 

Where the General Data Protection Regulation (GDPR) applies, users may have data protection rights including:

 

 

The Right to Access

 

 

You may have the right to request copies of your personal data.

 

 

The Right to Rectification

 

 

You may have the right to request correction of information that you believe is inaccurate and completion of information that you believe is incomplete.

 

 

The Right to Erasure

 

 

You may have the right to request deletion of personal data under certain conditions.

 

 

The Right to Restrict Processing

 

 

You may have the right to request restriction of the processing of personal data under certain conditions.

 

 

The Right to Object to Processing

 

 

You may have the right to object to certain processing of personal data under applicable conditions.

 

 

The Right to Data Portability

 

 

Where applicable, you may have the right to request transfer of certain information to another organization or directly to you.

 

 

If you would like to exercise an applicable data protection right, please contact us.

 

 

Children's Information

 

 

Protecting children while they use online services is important to Edufy.

 

 

We encourage parents and guardians to observe, participate in, monitor, and guide children's online activities where appropriate.

 

 

Edufy does not knowingly collect Personal Identifiable Information directly from children under the age of 13 without appropriate authorization or parental or guardian consent where such consent is required.

 

 

Because Edufy is used by educational institutions, student information may be entered and managed by the institution or its authorized users for legitimate educational and administrative purposes.

 

 

If you believe that a child has provided personal information improperly through our website, software, or mobile application, please contact us so that the matter can be reviewed.

 

 

Location Data Privacy Policy

 

 

This section explains how Edufy applications may collect, use, and share location-related information in accordance with applicable app functionality and Google Play Console requirements.

 

 

Information We Collect for Location-Based Features

 

 

We may collect and process the following location-related information where required:

 

 

Precise Location Data

 

 

If you grant the required permission, we may collect and use precise location information to provide location-dependent app functionality.

 

 

Approximate Location Data

 

 

In certain cases, approximate location information may be processed to support relevant functionality or improve the user experience.

 

 

How We Use Location Data

 

 

Location information may be used:

 

 

  • To provide location-based services and features that form part of the relevant application functionality

 

 

  • To improve application functionality and user experience

 

 

  • To provide location-relevant functionality where applicable

 

 

  • To comply with applicable legal requirements

 

 

  • To support fraud prevention and security

 

 

Background Location Access, If Applicable

 

 

Where an Edufy application requires background location access for a specific feature, such access will be used only where necessary for the relevant functionality.

 

 

Background location may be used to ensure that an authorized location-dependent feature continues to function when the application is not actively displayed on the user's screen.

 

 

Background location access will only be used where relevant to the applicable service and permission provided by the user.

 

 

Users may manage background location permissions through their device settings.

 

 

If background location access is disabled, functionality that depends on background location may be limited.

 

 

How We Share Location Data

 

 

Edufy does not sell or rent users' location data.

 

 

Where necessary, location information may be shared with:

 

 

Service Providers

 

 

Authorized third-party providers that support relevant application functionality, infrastructure, maps, analytics, or other technical services.

 

 

Legal Authorities

 

 

Information may be disclosed where required by applicable law, regulation, legal process, or an authorized government authority.

 

 

User Control and Choices

 

 

Users can enable or disable location permissions through their device settings.

 

 

Some application features may be limited or unavailable if location access is disabled.

 

 

Users may also control background location access through their device settings where such permission is used.

 

 

If background location access is disabled, the application may continue to operate with foreground location access for features that support it.

 

 

If location access is disabled entirely, location-dependent features may not be available, while other application functions that do not require location may continue to operate.

 

 

Data Security

 

 

Edufy implements reasonable technical and organizational security measures intended to protect personal, institutional, and location-related information from unauthorized access, disclosure, modification, misuse, or loss.

 

 

No software, network, online service, or electronic storage system can guarantee absolute security.

 

 

Institutions and users are also responsible for protecting their login credentials, authorized devices, and account access.

 

 

Data Retention

 

 

Information may be retained for as long as reasonably necessary to provide Edufy services, maintain active accounts, provide support, fulfill contractual obligations, maintain required records, resolve disputes, protect system security, and comply with applicable legal requirements.

 

 

The retention and handling of institution data following subscription termination may also be governed by the institution's applicable agreement with Softifybd Limited and company policy.

 

 

Changes to This Privacy Policy

 

 

Softifybd Limited may update this Privacy Policy periodically when required due to changes in Edufy services, application functionality, operational requirements, security practices, legal requirements, or company policies.

 

 

The latest version of this Privacy Policy will be made available through the Edufy website or relevant application.

 

 

Where appropriate, significant changes may also be communicated through email, application notifications, customer communication channels, or other reasonable means.

 

 

Continued use of Edufy following an applicable policy update will be subject to the updated Privacy Policy.

 

 

Contact Us

 

 

If you have questions about this Privacy Policy, your information, or an applicable privacy request, please contact us:

 

 

Edufy by Softifybd Limited

 

 

Website: edufy.com.bd

 

 

Software Platform: edufy.cloud

 

 

Address: Tower of Aakash, Level-18, 54 Gulshan Avenue, Dhaka-1212, Bangladesh

 

 

Email: sales@edufy.com.bd

 

 

Email: sales@softifybd.com

 

 

Phone: +880 1894430507

 

 

Phone: +880 1730797262