These terms and conditions outline the rules and regulations for the use of edufy.cloud, located at https://edufy.cloud/.
By accessing this website, software platform, or related Edufy services, we assume you accept these terms and conditions.
Do not continue to use edufy.cloud if you do not agree to all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement, Disclaimer Notice, and all Agreements:
"Client", "You", and "Your" refer to the person, educational institution, or organization accessing or using the website, software, or services and complying with the Company's terms and conditions.
"The Company", "Ourselves", "We", "Our", and "Us" refer to Softifybd Limited and Edufy.
"Party", "Parties", or "Us" refer to both the Client and ourselves.
All terms refer to the offer, acceptance, and consideration of payment necessary to provide our services to the Client in the most appropriate manner for the purpose of meeting the Client's needs regarding the Company's stated services, in accordance with the applicable agreement and prevailing law of Netherlands.
Any use of the above terminology or other words in singular, plural, capitalization, and/or he/she or they shall be considered interchangeable and therefore referring to the same.
We employ the use of cookies.
By accessing edufy.cloud, you agree to the use of cookies in accordance with the edufy.cloud Privacy Policy.
Most interactive websites use cookies to retrieve user details for each visit.
Cookies are used by our website to enable the functionality of certain areas and make it easier for people visiting our website.
Some of our affiliate or advertising partners may also use cookies.
Unless otherwise stated, edufy.cloud and/or its licensors own the intellectual property rights for all material available on edufy.cloud.
All intellectual property rights are reserved.
You may access edufy.cloud for your own authorized use, subject to the restrictions set out in these terms and conditions.
You must not:
This Agreement shall begin on the date hereof.
Our Terms and Conditions were originally created with the assistance of a Terms and Conditions Generator and have subsequently been updated to reflect Edufy's applicable services, policies, and operational requirements.
Edufy provides software services primarily on a subscription basis.
Depending on the selected package or agreement, a subscription may be:
The subscription provides the Client with the right to use the applicable Edufy software and services during the active subscription period.
The subscription does not transfer ownership of Edufy software, source code, technology, trademarks, designs, or other intellectual property to the Client.
If the applicable subscription payment is not completed within the required period, access to the Edufy software may be temporarily deactivated or suspended.
Access may be restored after the applicable outstanding payment has been completed and processed.
Edufy follows a prepaid billing system unless otherwise agreed in writing.
The Client shall make payment according to the applicable package, quotation, proposal, invoice, subscription, or agreement.
Under the standard Edufy billing policy, the subscription bill must be paid within seven (7) days from the date the subscription is generated, unless a different payment period has been agreed in writing.
Failure to make payment within the applicable payment period may result in temporary deactivation of the software subscription.
Edufy subscription pricing may depend on:
Where pricing is based on the number of students or another usage tier, the applicable bill may increase if the number of students or usage exceeds the subscribed range.
The applicable pricing will follow the current pricing policy, quotation, proposal, or written agreement with the Client.
Softifybd Limited reserves the right to update or revise its pricing structure according to company policy.
Changes affecting an existing Client may be handled according to the applicable agreement, renewal terms, or company policy.
Certain Edufy packages or services may require an installation or setup fee.
Where applicable, the installation fee must be paid before the service is deployed unless otherwise agreed in writing.
Applicable installation or setup fees are non-refundable once paid.
Successful software setup may depend on the Client providing the necessary information, access, requirements, and cooperation.
All institution-related data entry must primarily be carried out and maintained by the educational institution.
This may include information related to:
The Client is responsible for ensuring that the information entered into Edufy is accurate and authorized.
If any issue arises during data entry or system setup, the Client may seek assistance from the Edufy support team according to the applicable support policy.
Depending on the selected package and institution requirements, Edufy may provide or support additional integration facilities.
These may include:
The Edufy team may assist with applicable integrations based on the institution's requirements and selected services.
Certain integrations may involve separate charges, usage charges, technical requirements, or third-party terms and conditions.
Third-party services are also subject to the policies, availability, approval processes, and technical conditions of the relevant service provider.
Certain Edufy packages may include a dedicated Android application for the educational institution.
Before requesting the institution's Android application, the Client may be required to complete the following activities through the Edufy web panel:
After completing the required activities, the Client must submit the Android application request through the designated Edufy support channel.
When submitting the request, the Client may be required to provide the application name and institution logo in the required format.
Once all required information has been provided and the application request has been accepted, the application may require up to 30 days to become available on the Google Play Store.
Additional time may be required in some cases because Google Play Store review, approval, policy requirements, or other third-party processes are outside Edufy's direct control.
The Android application request may also be subject to completion of the applicable subscription payment requirements.
Edufy may also provide an iOS application facility where available.
Additional charges may apply for iOS application services.
Edufy is committed to providing service and support to its subscribed customers according to company policy.
Support services are primarily provided remotely.
Standard support is available:
Saturday to Thursday
10:00 AM to 7:00 PM
Support may be provided through available communication methods such as:
The Client may be required to assign a designated person to communicate with Edufy regarding support and service-related matters.
Support requests should normally be submitted through the institution's designated support channel.
In some cases, the support team may already be assisting another institution, and the Client may need to wait for a reasonable period before receiving assistance.
If the Client does not receive the required support through the normal support channel, the matter may be escalated to the assigned Key Account Manager or another designated Edufy representative.
Response and resolution times may vary depending on the severity, complexity, required investigation, third-party dependencies, and nature of the reported issue.
Standard updates to the existing Edufy software may be provided to active subscribers according to company policy without an additional software update fee.
Updates may include:
Edufy may introduce additional premium services, themes, card templates, integrations, applications, or other optional products in the future.
Separate charges may apply to such premium or additional services.
Educational institutions may submit logical software requirements or feature requests to the Edufy support team.
Such requests may be reviewed by the relevant Business Analyst, Product, Technical, or Management team.
Submission of a feature request does not automatically guarantee that the request will be accepted or developed.
The decision to accept, modify, prioritize, or reject a requirement may depend on:
Where a requirement is accepted, the development timeline will be determined according to company policy, technical requirements, and priority.
Additional charges may apply where a requirement is considered custom development or an additional premium service.
All data entered into Edufy by the Client belongs to the respective Client or educational institution.
Softifybd Limited will maintain confidentiality and handle information according to standard data protection practices and applicable company policies.
Information collected from the Client is used primarily for providing and supporting Edufy services.
This may include:
Further information regarding the collection, processing, and use of information is available in the Edufy Privacy Policy.
Business information, institutional information, documents, files, software-related materials, and other confidential information shared as part of the service relationship should be treated as confidential.
The Client must not copy, replicate, distribute, or share confidential materials belonging to Softifybd Limited without prior authorization.
Similarly, Softifybd Limited will maintain the confidentiality of Client information according to the applicable agreement and company policy.
Client information will not normally be provided to unauthorized third parties.
Information may, however, be disclosed where reasonably necessary:
Parts of the website may provide users with an opportunity to post or exchange opinions, comments, or information.
Edufy does not necessarily filter, edit, publish, or review user comments before they appear on the website.
Comments represent the views and opinions of the person who posts them and do not necessarily represent the views of edufy.cloud, Softifybd Limited, its agents, or affiliates.
To the extent permitted by applicable law, edufy.cloud shall not be responsible for comments posted by users or for liability, damages, or expenses resulting from such comments.
Edufy reserves the right to monitor comments and remove comments considered inappropriate, offensive, unlawful, or in breach of these Terms and Conditions.
You are entitled to post comments or other content on our website and have all necessary licenses and permissions to do so.
You must ensure that:
Where content is voluntarily submitted for publication, you grant edufy.cloud a non-exclusive license to use, reproduce, edit, and authorize the use of such content where reasonably necessary for the intended website functionality.
The following organizations may link to our website without prior written approval:
Such organizations may link to our home page, publications, or other website information provided that the link:
We may also consider link requests from:
Such requests may be approved where the link does not negatively affect Edufy or Softifybd Limited, does not create a misleading association, and provides reasonable informational value.
Approved organizations may link to our website by:
Use of the Edufy or edufy.cloud logo or other protected artwork requires applicable permission or a trademark license agreement.
Without prior approval and written permission, you may not create frames around our webpages that alter the visual presentation, appearance, or functionality of our website.
We shall not be held responsible for content that appears on another website linking to Edufy.
You agree to protect and defend us against claims arising from content published on your website where applicable.
No link should appear on any website that may reasonably be interpreted as defamatory, obscene, criminal, unlawful, infringing, or encouraging infringement of third-party rights.
Use of edufy.cloud and related Edufy services is also subject to the Edufy Privacy Policy.
The Privacy Policy explains how information may be collected, processed, used, protected, shared, and retained through Edufy services.
Edufy may temporarily suspend, deactivate, or restrict access to services where:
Where reasonably possible, the Client may be informed through an available communication channel.
Softifybd Limited aims to maintain the stability and availability of Edufy services.
However, temporary interruption may occur due to circumstances including:
Softifybd Limited will take reasonable steps to restore services where the relevant issue is within its control.
To the extent permitted by applicable law and the applicable agreement, Softifybd Limited will not be liable for data loss or service disruption caused by circumstances outside its reasonable control.
This may include:
Where the Client has entered into a separate Service Level Agreement, proposal, quotation, or written contract with Softifybd Limited containing specific liability provisions, those applicable provisions will govern the relevant service relationship.
Cancellation and refund matters are subject to the applicable Edufy Refund Policy and any separate written agreement between the Client and Softifybd Limited.
Applicable installation or setup fees are non-refundable.
For further information regarding refund eligibility and payment-related matters, please refer to the Edufy Refund Policy.
We reserve the right to request the removal of all links or any particular link to our website.
You agree to remove applicable links upon receiving a valid request from us.
We also reserve the right to amend these Terms and Conditions, linking policies, service policies, pricing structures, or other applicable company policies when reasonably necessary.
By continuing to use or link to our website after applicable changes take effect, you agree to follow the updated terms and conditions, subject to applicable requirements.
Softifybd Limited may modify or update company rules, policies, service conditions, or related terms according to operational, technical, business, security, or legal requirements.
Updated policies may be published through the Edufy website.
Where appropriate, significant or collective changes may also be communicated to Clients through email or other available communication channels.
If you find any link on our website that is offensive or inappropriate for any reason, you are free to contact and inform us at any time.
We will consider requests to remove links but are not obligated to remove every link or respond directly to every request.
We do not guarantee that all information on the website will always be complete, accurate, or continuously updated.
We also do not guarantee uninterrupted availability of the website or all materials available through it.
To the maximum extent permitted by applicable law, we exclude representations, warranties, and conditions relating to the website and use of the website except where such exclusion is not legally permitted.
Nothing in this disclaimer will:
The limitations and prohibitions of liability set out in this section and elsewhere in these Terms are subject to applicable law.
Where website information or services are provided free of charge, liability for loss or damage arising solely from the use of such free website information or services will be limited to the extent permitted by applicable law.
For questions regarding these Terms and Conditions or Edufy services, please contact:
Edufy by Softifybd Limited
Website: edufy.com.bd
Software Platform: edufy.cloud
Address: Tower of Aakash, Level-18, 54 Gulshan Avenue, Dhaka-1212, Bangladesh
Email: sales@edufy.com.bd
Email: sales@softifybd.com
Phone: +880 1894430507
Phone: +880 1730797262